Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Give Feedback
  • Home

Knowledge Sources

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
  • Your Agents
  • Knowledge Sources
    Understanding Sources Managing Sources Knowledge Base Integrations Ticketing Systems Team Chats Cloud Storage Manual Imports
  • Actions
    Understanding Actions Communication Actions Calendar & Scheduling E-commerce Actions Email Actions CRM & Sales Payments & Billing
  • Handoffs
  • Deploying Your Agent
    How Deployment Works Customizing Your Chat Widget
  • Analytics
  • Plans & Billing
  • Terms & Policies
+ More

Understanding Sources
  • What Are Knowledge Sources and Why Do They Matter?
  • Snippets: Teaching Your Agent Short Answers
  • Public vs. Internal: Controlling Who Your Agent Answers
  • How Auto-Sync Keeps Your Content Up to Date

Managing Sources
  • Turning Sources On and Off
  • Resyncing a Source
  • Deleting a Source

Knowledge Base Integrations
  • Connecting Helpjuice
  • Connecting Confluence
  • Connecting KnowledgeOwl
  • Connecting Helpdocs
  • Connecting Help Scout
  • Connecting Sharepoint
  • Connecting Freshworks
  • Connecting Zendesk Guide

Ticketing Systems
  • Connecting Salesforce
  • Connecting Intercom
  • Connecting Zendesk

Team Chats

  • Connecting Slack as a Knowledge Source
  • Connecting Microsoft Teams as a Knowledge Source
  • Connecting Google Chat as a Knowledge Source
  • Connecting Gmail as a Knowledge Source

Cloud Storage
  • Connecting Google Drive
  • Connecting Dropbox
  • Connecting Box
  • Connecting OneDrive
  • Connecting GitHub

Manual Imports
  • Importing Files and Website URLs

Popular Articles

  1. Outlearn Privacy Policy
  2. Outlearn Terms of Service
  3. What is Outlearn?
  4. Writing Good Agent Instructions
  5. How Outlearn Works
  6. Onboarding Walkthrough: Setting Up Your First Agent
  7. Plans Overview: Which Plan Is Right for You?
  8. Creating Your Account
  9. Choosing an AI Model

Copyright 2026 – Outlearn.

Knowledge Base Software powered by Helpjuice

Expand